BPO Services

Live Chat Support in United Kingdom

Real time chat support so no lead ever goes cold. Trusted by businesses across United Kingdom since 2022.

Since 2022Trusted experience
10+Markets served
FastClear milestones

Never let a hot lead go cold

Trained agents answer your website chat in seconds, qualify leads, solve problems and hand off to your team when it matters.

You get more conversations, faster replies and happier customers, without hiring an in-house team.

  • Real people, trained on your brand and tone
  • 24/7 or business-hour cover, your choice
  • Leads captured and passed on cleanly
  • Simple monthly reporting on volume and outcomes
Since 2022 Fast delivery
What we handle

Chat support that does more than chat

Customer Queries

Fast, friendly answers to common questions.

Product Support

Help that keeps customers moving.

Lead Qualification

We spot and route real buyers.

Ticket Creation

Issues logged and tracked properly.

Escalation

The right cases reach your team.

Reporting

Clear numbers every month.

Getting started

Up and running fast

Step 01

Onboard

We learn your product and tone.

Step 02

Script

We prepare answers and flows.

Step 03

Go Live

Agents start covering your chat.

Step 04

Improve

We refine from real conversations.

FAQ

Questions about Live Chat Support

Which chat platform do you work with?

We work with your existing live chat tool, or help you set one up. Either way, agents work inside the platform your customers already see.

Can agents match my brand voice?

Yes. During onboarding we build a script and tone guide so every reply sounds like it came from your own team.

How much does Live Chat Support cost in United Kingdom?

Pricing depends on your exact needs. We share clear starting packages on this page, and you can message us on WhatsApp for a custom quote for United Kingdom, usually within hours.

Do you work with businesses in United Kingdom?

Yes. Flexnovate has served clients across United Kingdom and many other markets since 2022. We work remotely and stay in close contact throughout your project.

Pricing

Live Chat Support packages

Clear packages for Live Chat Support. Prices shown in GBP, tuned to United Kingdom.

Starter

GBP £100USD $125
  • Dedicated agent
  • Defined shift
  • Training
  • Basic reporting
  • Standard SLA
Get started

Professional

GBP £155USD $196
  • Everything in Starter
  • Extended coverage
  • QA monitoring
  • Escalation process
  • Performance reporting
Get started

Premium

GBP £225USD $286
  • Everything in Professional
  • Priority/extended coverage
  • Advanced QA
  • Team-lead oversight
  • Detailed SLA reporting
Get started

Prices are package starting points shown in GBP (an indicative rate; USD shown for reference). Final scope and pricing are confirmed on WhatsApp. Domain, hosting, premium plugins and third-party/vendor charges are separate.

Turn website visitors into conversations

Tell us your hours and volume and we will suggest the right plan.

Get chat support
Get in touch

Have a question? Ask us directly

Send your query and we will reply fast on WhatsApp or by email, usually within hours.

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